Talent Management Makes Matrix Organizations Work

For business to adopt and deliver through a matrix organizational structure, it must make significant deep and broad changes. Some of them include: the alignment of people, performance, and purpose, the design of decision processes and assignment of clear accountabilities, the assessment of and training to behaviors tied to purpose, and the development of a high-performance culture. Making this happen is a complex and continuing process. We researched and created 7 case studies of how talent management matrix organizations work at Goodyear, Thomas Built Buses, Unilever, Pfizer, Proctor & Gamble, The Container Store, and Costco.